Amazon Customer Service: How to Get Help Fast

Contact Amazon Customer Service via Phone or Chat

Need help with an Amazon order or account? You can contact Amazon customer service 24/7 by phone or chat.

Phone Support

To speak with an Amazon customer service representative by phone, call 1-888-280-4331. You will be asked to provide your Amazon account information and the nature of your inquiry.

Chat Support

To chat with an Amazon customer service representative, visit the Amazon Help Center: https://www.amazon.com/gp/help/customer/contact-us Once you have selected the topic of your inquiry, you will be prompted to start a chat session.

Search the Help Library

If you prefer not to contact customer service directly, you can search the Amazon Help Library for answers to your questions. The Help Library contains articles on a wide range of topics, including: * Orders and shipping * Returns and refunds * Account management * Devices and content * Prime membership To search the Help Library, visit: https://www.amazon.com/gp/help/customer/display.html

Type Something Like a Question

If you are having trouble finding the information you need in the Help Library, you can try typing a question into the search bar. Amazon's search engine will provide you with a list of articles that may be relevant to your question. For example, if you type "How do I return an item?" into the search bar, you will be provided with a list of articles on how to return items to Amazon.